Help
Index
Training Menu. 1
Recognition Programs. 1
Course Descriptions. 1
Upcoming Training. 1
Class Details. 1
Registering for Training (Available after login) 1
Resources Menu. 1
My Information Menu (Available after login) 2
My Information. 2
My Recognition / Training. 2
Reports Menu (Available for management users) 2
Store Recognition. 2
Coupons. 2
Organization Users. 2
Details on the Gold Class and Platinum Individual recognition programs are available from the training menu including requirements for recognition.
Information is also provided on the I-Car Industry Training Alliance and how points earned can be applied to the Gold Glass and Platinum Individual programs.
Course Descriptions
Also available under the training menu are pricing and descriptions for courses offered by AIA
Upcoming Training
Training is shown in a calendar format by month.
The calendar can by filtered by Training Zone and for users that are logged into the system this will default to their training zone.
For each event the calendar shows:
· Course Number and Name
· Start and End time of the class
· Location
· Instructor
Clicking on a class from the calendar will open up the details for that class
Class Details
The class details shown include:
· Class date and times
· The language the class is offered in
· Location name and address along with any notes for that location
· The name of the instructor
· How many people are currently enrolled and how many seats are left for the class
Also from the class details you can view the course description
Finally from the class you can register for the class
Registering for Training (Available after login)
On the class registration page (accessed through the training calendar) you can register yourself for the training event.
· Management users have the ability to register themselves and other staff in their organization.
The total amount to pay is based upon the whether students are Platinum Individual Recognized.
Payment can be made from a combination of:
· Online Payment – A separate window will open up for entering of your credit card information
· Coupon(s) – Explained further down in this help
· Pay By Phone – Please call AIA to provide your payment information over the phone
Once all payment has been added you can finalize the registration by clicking on the REGISTER button
Important: Your purchase will not be effective until you press the REGISTER button after you've made the full payment. If you leave the screen without pressing the button, your payment will go through (including credit card if used) but the registration process won't be completed.
This area of the website is currently in development
Resources will be available for download or viewing online with some resource items available only after login
This menu is only available after you login to the website from the link in the top right corner of the website
My Information
This page shows the information we have on file for you.
Contact and consent information can be updated along with your password through this page
For changes of your job title or organization please contact AIA to update.
My Recognition / Training
This page under the My Information menu shows
· Your recognition status and history
· A history of courses you have completed
· A listing of future courses that you are registered for
This menu is only available to users who are registered as managers within their organization
Store Recognition
This report shows the recognition status and history for your organization
Coupons
Coupons are a form of advance payment for courses and belong to an organization
· Taxes are not applied to coupon purchases but are applied once training is purchased
· If you have relationships with other organizations then you can purchase coupons for both your own and these related organizations
Each coupon has a unique number and an amount.
· Coupon numbers can be used to purchase training by any member of the organization the coupon belongs to
· Only management users have access to the listing of coupons owned by that organization
Coupons bought in bulk are available at a discounted price.
On the coupon usage report available to management users under the reports menu:
· Details are provided on all coupons owned by your organization and their usage.
· You can purchase coupons for your own and related organizations
Coupons are purchased in a similar way to training and payment can be made from a combination of:
· Online Payment – A separate window will open up for entering of your credit card information
· Pay By Phone – Please call AIA to provide your payment information over the phone
Once all payment has been added you can finalize your purchase by clicking on the PURCHASE button
Important: Your purchase will not be effective until you press the PURCHASE button after you've made the full payment. If you leave the screen without pressing the button, your payment will go through (including credit card if used) but the process won't be completed.
Important: Coupons purchased where payment includes “Pay By Phone” and “Invoice Me” will be not be active until payment is confirmed and can not be used to purchase training until the coupon is activated when payment is received
Organization Users
As a management user you can use the Organization Users page to:
· Add new users within your Organization
· Update information for existing users within your Organization including:
· Contact and consent information
· Username and password
· You can also terminate old employees and change a user’s job title